We offer free standard shipping domestically from the moment you confirm your order, no ifs ands or buts. Yes! Free! No coupon code needed.
No FOMO here! We also ship worldwide – HOUR rate is calculated based on your location and will be provided at checkout.
How long will my order take to arrive?
We know you can’t wait to snap a selfie in your new sunnies. Good news! We’re excited to get them into your hands as soon as we can. Most orders will be shipped within 24-48 hours of ordering; however, some exceptions may occur.
Free Shipping: 4-7 business days
USPS Priority mail: 2-4 business days
Please note, we do not ship on Saturdays, Sundays, or any major US holidays.
**PLEASE BE ADVISED THAT DUE TO COVID-19 CARRIERS ARE EXPERIENCING DELAYS. SHIPPING TIMES MAY TAKE LONGER THAN THE ABOVE**
Returns + Exchanges
Eleventh Hour is happy to make you happy. We want you to feel your best in our frames. If you are not 100% satisfied with your purchase, we will happily accept returns for a full refund or exchange within 14 days of receiving your order.
- Items must be unworn and in their original condition and packaging.
- The cost of the return will be handled by the customer.
- All returns must be shipped back within 1 week of return request.
Please click here to initiate your return or exchange.
If you have any additional questions, please email us at firstname.lastname@example.org. We will respond within 48 hours.
We make pieces that last and if they don't, we want to know about it. We guarantee our sunglasses 3 months from the purchase date for manufacture defects. We do not cover wear and tear; scratched or broken lenses or lost screws due to neglect.
Please contact us with any additional questions.