FREE SHIPPING ALWAYS & FOREVER BABE.

Returns


Shipping

We offer free standard shipping domestically from the moment you confirm your order, no ifs ands or buts. Yes! Free! No coupon code needed. 

No FOMO here! We also ship worldwide – HOUR rate is calculated based on your location and will be provided at checkout.
 
How long will my order take to arrive?

We know you can’t wait to snap a selfie in your new sunnies. Good news! We’re excited to get them into your hands as soon as we can. Most orders will be shipped within 24-48 hours of ordering; however, some exceptions may occur.
 
Free Shipping: 4-7 business days  
USPS Priority mail: 2-4 business days
 
Please note, we do not ship on Saturdays, Sundays, or any major US holidays.

**PLEASE BE ADVISED THAT DUE TO COVID-19 CARRIERS ARE EXPERIENCING DELAYS. SHIPPING TIMES MAY TAKE LONGER THAN THE ABOVE**
 
Returns + Exchanges

Eleventh Hour is happy to make you happy. We want you to feel your best in our frames. If you are not 100% satisfied with your purchase, we will happily accept returns for a full refund or exchange within 14 days of receiving your order.

  • Items must be unworn and in their original condition and packaging.
  • The cost of the return will be handled by the customer.
  • All returns must be shipped back within 1 week of return request.

Please click here to initiate your return or exchange.
 
If you have any additional questions, please email us at returns@shopeleventh.com. We will respond within 48 hours. 
 
Warranty
 
We make pieces that last and if they don't, we want to know about it. We guarantee our sunglasses 3 months from the purchase date for manufacture defects. We do not cover wear and tear; scratched or broken lenses or lost screws due to neglect.
 
Please contact us with any additional questions.


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