At Eleventh Hour, we put a strong emphasis on detail, quality and utility of sunglasses and packaging over other factors.
Every customer will receive the below items with their order:
- Protective Case
- Magnetic Box
- Cleaning Cloth
- Eleventh Hour Pamphlet
Our Exclusive 3 Pair Box
Buy more, save more!
- Buy any 3 styles at a discounted rate. Automatically discounted at checkout.
- Includes all items above
Shipping
We offer free standard shipping domestically from the moment you confirm your order, no ifs ands or buts. Yes! Free! No coupon code needed.
No FOMO here! We also ship worldwide – HOUR rate is calculated based on your location and will be provided at checkout.
How long will my order take to arrive?
We know you can’t wait to snap a selfie in your new sunnies. Good news! We’re excited to get them into your hands as soon as we can. Most orders will be shipped within 24 hours of ordering; however, some exceptions may occur and take up to 48 hours.
Free Shipping: 3-6 business days
USPS Priority mail: 2-3 business days
Please note, we do not ship on Saturdays, Sundays, or any major US holidays.
Returns + Exchanges
Eleventh Hour is happy to make you happy. We want you to feel your best in our frames! If you are not 100% satisfied with your purchase, we will happily accept returns for a full refund or exchange within 14 days of receiving your order. Items must be unworn and in their original condition and packaging. The cost of the return will be handled by the customer.
Please click here: shopeleventh.returnscenter.com to initiate your return or exchange.
If you have any additional question, please email us at returns@shopeleventh.com. We will respond within 48 hours.
Warranty
We make pieces that last and if they don't, we want to know about it. We guarantee our sunglasses for 3 months from the purchase date for manufacture defects. We do not cover wear and tear; scratched or broken lenses or lost screws due to neglect.
Please contact us at hello@shopeleventh.com with any additional questions.